The wrong apple

 

According to Christian tradition, Eve and Adam bit the apple from the Tree of Life and were expelled from The Garden of Eden for doing that.

That was long ago, however.

Today they could manage their bits with different apples, and mankind might fare better than it actually does. At least, it would be a more reliable world, according to this report.

More seriously, traditional PC makers like HP and Dell are losing ground in an aspect of PC business that really depends only on each of them: Service and Support. Not good news at all for a business who is losing mindshare in the market, running real fast towards (more) commoditization, and getting farther from better times.

 

 

Technorati Tags: apple store,pcworld,report,reliability,andam and eve,customer satisfaction,customer service,hp,dell

Wishing upon a star

 

Geppetto, the old toy maker from the Pinocchio tale, wished so much to have a son and has prayed so many times for it, that after having built his puppet, it was granted life. Lovely tale…

Lovely tale that came to our minds after learning that Microsoft might be seeing potential revenue in selling (licensing) their patents in smartphone technology.

It appears that the Big Ape has repeated so much his wish for “developers” that he finally has been turned into one of them. True that, after all, a software company is fundamentally a developer, but we are not that sure that the original idea was not to retain IP (Intellectual Property) for the core value of their software, and have other smaller companies developing stuff around that.

Video Games | | Steve Ballmer - developers remix

If one repeats something too many times, he might turn into that, it seems… | Nintendo Wii

Of course they can always keep on improving the patents… or making it for more patents… but others could too, and, isn’t this strategic shift revealing lack of confidence in their own product line?

Careful too about another aspect: Licensing IP via patents can be a big revenue stream, but it is too much of a one-shot business that would dry up relatively quickly, while the overall OS business through the expanding smartphone market would be more healthy and stable. Bad sign, in our opinion.

Technorati Tags: pinocchio,collodi,steve ballmer,microsoft,developers,smartphone,windows phone 7

 

Der Volkscomputer (II)

 

After WWII, once French automotive industry got rid from the German occupation authorities, they followed the Volkswagen concept.

Citroën launched its 2CV model, based on the same principles as the Volkswagen Beetle. It went even a bit further in its austerity. For example, it got just one headlight, for pure cost savings and simplicity. As the Germans in the 1930s, France after 1945 was in badly need for economical recovery.

If iPads or iPhones are the leading concept, the Volkswagen of our times, we guess we could say Citroën’s 2CV follow as the Androids came after the iPhones…

 

Technorati Tags: steve jobs,apple store,iphone,ipod,ipad,tablet,consumer electronics,volkswagen,smarphone,citroen,2CV

Der Volkscomputer

 

Back in the 1930s, Germany was in the middle of its reindustrialization as a necessary step to get ready for the war that was already cooking in Hitler’s mind. Besides the reinforcement of the pure military industry, there was a strong recovery of the country’s economic infrastructure, what meant not only basic industry, but communications too. The plan for “die Deutsche Autobähne”, the German highways network was being deployed to.

In coordination with this, the German government of the time decided as well that the automotive industry should as well be a fundamental part of these plans, including the production of a cheap car that could be afforded by the average German family. That was the birth of one of the automobile industry icons: The Volkswagen Beetle. In fact, that is what Volkswagen meant: A car for the people, for the folk. Cars manufactured at that time were really expensive for an average German, who saw Mercedes, Opel, Maybach or BMW as unreachable items. The Great Depression of 1929 or the recovery from WWI were still too high economic loads for German citizens.

Incidentally, we shall mention that the industrialist awarded the necessary support to fulfill the project was Ferdinand Porsche. Curiously enough, we think nobody would associate the name Porsche to an average car for an average citizen in an average country, would they?

Despite the progression of WWII, still after the war the Beetle was there, and it did hit the right combination of price, market segment and product features. It was the right product at the right place in the right time to become an industrial success.

Not as powerful and fancy like Mercedes, Alfa Romeo, Citroen, Opel, Ford, Buick, Oldsmobile or Chevrolet; not as expensive either, it still was enough: Four wheels at a reasonable price that made the car acceptable for basic transportation needs, and was relatively easy and cheap to produce too. Factories were set up in Brazil, Mexico and China.

Later on, it even became fashionable: It’s typical and unique design (unchanged for decades!) came to a point in which it was perceived as cool, fancy and stylish. Not only it became an icon for the industry, but as well for a full generation of users. Even there have even been “revival editions”, special batches with this or that feature, that have been sold as limited series, with real high prices and margins.

It has been one of the best selling cars worldwide. To the point, in fact, that starting from the Beetle, a full line up was developed under the Volkswagen name, which, after having been a name designated to one specific car, has turned into a worldwide brand, and in fact, a worlwide industrial company. The Volkswagen brand is in fact one of the best recognized brands in the whole world, similar to Coca-Cola, General Motors, IBM or other. Under the Volkswagen brand, there are no more Beetles in production, but there are Golfs, Jettas, Passats, Touareg SUVs, trucks, minivans… and the industrial group own other brands such as Audi, Skoda, SEAT…

It looks that iPads are indeed repeating the Volkswagen story. For some, iPad turns to be the affordable Mac. If Mac is a Porsche, iPad is the Beetle… and Ferdinand Porsche himself has re-incarnated in Steve Jobs!

But as we write this, we even think the story goes further… we think the very first affordable Mac was the iPod/iPhone duo. That was indeed the very first Beetle, the first Mac experience for many people. As a matter of fact, would it be false to say that iPad’s success is based on the iPod’s or on the iPhone’s? And isn’t Mac Pros, Mac Airs as well benefitting from the halo of iPads?

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Apples to apples

 

We have read an interesting summary of an analysis made on smartphone users’ loyalty to the brand of their current handset.

The conclusions driven there seem reasonable, though we believe one should be cautious when drawing conclusions.

We think the smartphone market, booming these days, might change a lot in short time, so many things are still developing and reaching users as we write this, that today’s conclusions may be completely different in a few months from now.

If loyalty is a reflection of satisfaction, we’d still need to define how satisfaction is measured. We still need to be clear about what it really means to the user. It is not the same thing a professional that has been given a Blackberry by his employer, for example, to use it for professional email and SMS than a university student that basically might want his phone for chatting, web browsing and facebook logging.

To measure satisfaction, one would need to know the cost a given product has meant to the user, and the expectations he really had about what he got. If we were given a smartphone for the first time for free by an employer of ours, which allowed us to do email on-the-go (assumed our previous phone did not allow us to), we would be very happy with that, regardless the OS (Android, IOS4 or Symbian, for example), especially if it is our company that pays the bill. We would not be more loyal to the handset brand than however loyal our employer were.

As well, if we were to use a Windows Mobile phone after having had an iPhone or Android, our satisfaction/loyalty would be seriously reduced…

As well, there are many factors that can influence user satisfaction or loyalty which might not depend on the handset you are using, nor the OS it supports. What about the carrier service, possibilities or limitations? What about its service plan, the cost of it? For some customer segments, it might be as well important the brand perception or how “cool” might a given device look or feel. We know of many cases where teenagers ask mom and dad for a Blackberry just because mom or dad use one, or just because the most popular mates at school have one each, for whatever reason.

Hard to measure loyalty or user satisfaction, and hard to extrapolate results for predicting future volumes or sales.

We see the current smartphone market more like the case of the youngster that recently got his car driver’s license for the first time. The prospect of moving from being a bike user to driving a car on his own is so exciting to him that he will be the happiest person in the world to have his car, no matter if it is a brand new convertible Ferrari sportscar, or mom’s 20-year old Volkswagen, that she recently replaced by a new one. At the end of the day, both cars open for the kid a new world of possibilities, one way or another, that were so far inaccessible to him.

In a market so much subject to change in very short time frames, conclusions from this kind of surveys should then need to be very carefully managed and understood, we think, making sure one compares “apples to apples” to make those conclusions really valid or useful. By the way, those who prefer Blackberry might prefer to compare “berries to berries”…

Technorati Tags: apple,blackberry,nokia,google,android,iphone,smartphone,ios4,rimm,symbian,consumer electronics,meego

First love

 

We are sure almost everybody remembers his/her first teenage love, his/her first date, and, of course, his/her first kiss. Despite actual age, or whatever circumstances each person had, we think there is a common denominator for all those situations, something all them share. We talk about the lack of real life experience of those persons, discovering what we think is probably the most important aspect of human life.

Inexperienced as everybody is in first love experience, after the person gets a more or less explicit confirmation by his/her partner that both of them are together, the typical question they make themselves immediately after is “and now, what?”.

Unable to answer this question in a precise way, then those fortunate ones that enjoy that situation may start behaving strangely, incoherently, inconsistently just because they have never gone through that before. Older people, when watching them, probably smile and justify them remembering their own experiences…

After this experience, which frequently turns to nothing (how many people do you know that have ended up sharing their lives with their very first love?), people are supposed to get more mature, and manage better and better their next experiences until they settle down. This is what actually happens, but, as nobody’s perfect, there are always clamorous exceptions.

Enter the Gorilla (aka Big Ape Steve) to demonstrate the case for us:

The not-really-so-successful first smartphone experience by this guys was windows mobile, who was quickly wiped out by Nokia and particularly Blackberry like the best football player in the grade at school usually takes the most glamorous cheerleader from her previous boyfriend.

And now these guys come back… supposedly having learnt from the past. Not really being precise with the product positioning (consumer versus enterprise, work versus fun, or any other user segmentation you want), as you may recall from the “Really!” marketing campaign, not they seem to be willing to demonstrate the world precisely that: They have learnt from the past, and they are different from what they used to be: If Mobile was for work, Phone 7 is for fun.

Learnt what from when? For God’s sake, with less apps than Apple or Android, with less developers than the formers, with less brand recognition, and with precedents like Zune dramatically behind iTunes, how can they claim any strength in the consumer world, in fun?

If there had to be any strength within these guys, it would be clearly related to the enterprise market with the supposedly easy integration on the Office Suite within their OS… though we can hardly imagine, besides email and very basic usage of Excel or Word, any intensive use of Office documents in a screen smaller than a tablet.

Again erratic, inconsistent, and eventually behaving like a teenager who just came home after his first kiss: “so now what?”. And while they make their minds up, market will keep being rushed by Apples, Androids and even Nokias and Blackberries who might have eaten the pie and just leave the crumbs for them when they decide something consistent.

As we said before, nobody’s perfect. Still, you may always find one which is even less than anybody else.

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No Barbie doll for Christmas

 

We do not have a precise idea of how many Barbie dolls have been sold throughout the years and throughout the world. But we think millions of them. What means that for years millions of girls have played around with them.

The majority of girls might have likely used those dolls as sort of role models, making them act the way they would like to be after having grown up. The dolls turn then to be a representation of what girls want for themselves in the future.

It would be reasonable to think that this Christmas Santa Claus will be delivering to millions of girls in the world another big batch of Barbie dolls to millions of girls who will go on playing with them as well.

We are sorry for Steve. No Barbie doll for him this year.

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Cheap fuel

 

As long as cars need fuel, its price (as insurance’s, maintenance’s, taxes…) ought to be added to the total cost of owning one.

Cheap gas or lower taxes do not guarantee any given car is better than other using a different type of fuel or subject to higher taxes.

It’s the total ownership and driving experience what matters.

And, by the way, the fact that a given fuel type today might be cheaper than another does not ensure it won’t change in the future, once the car has been bought.

Not really sure smartphone users have really analyzed their potential expense on apps when they decide to buy one.

We do not therefore think this is necessarily going to provide any effective help to Windows Phone 7 in its struggle against iPhones or Androids… and we are not really sure this is going to make very happy developers, as their financials won’t have the same prospects as the ones provided by developing for Androids or iPhones.

 

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The German Choice

 

Since 1943, many German cities were heavily and systematically bombed by the USAAF and the RAF. The Allies strategy at that time was to use these bombings as a means to help their Soviet friends in the Eastern Front and to weaken Germany in preparation for invading Europe in the West, planned for 1944.

Hamburg, in Northern Germany, was one of the cities included in the bombing plan. After the war, in fact, as many other German cities, it had to be reconstructed from the ground. Anglo-Americans called the bombing of Hamburg Operation Gomorrah. Explicit enough, we’d say.It lasted 8 days and 7 nights.

One of those nights, in late July 1943, hundreds of American bombers approached the city, and started dropping its cargo. Several thousand feet below, a woman had to hurry to the bomb shelter as the nearby buildings started to be hit by the bombs, and fire caught in them. After several days and nights of no sleep, bombing targeted her neighborhood.

The woman was trying to race among hundreds of other women, men, elders and children. Her husband, an infantry officer in Russia, was not there to help, so she had to take care of her three children, aged 2, 5 and 7.

Panic was all over the place, shelters to few and small, were almost fully packed, so being the closest one impossible to enter, the woman had to go on to the next one.

More bombing, more buildings scrambling down, and the fire. Fire tornadoes everywhere (Gomorrah, remember?) with flames roaring so loud that is was impossible to hear the screaming and yelling from the people, from the women, form the elders, from the children, no matter how collapsed the streets were, hos close to each other people were.

The woman was exhausted, and so were her children. Carried along by the mass of people looking for protection, she could just hold her youngest boy in one arm, and hold her 5 year old boy with another. She had no more hands, and just seconds to decide.

But it was the toughest decision in her life. Which kid should she hold, who should run the risk to be left behind? She looked at her eldest, a 7 year old girl, and instructed instructed her to hold her mother’s skirt tight and keep running behind her, as close as she could.

The little girl could not make it. The crowd overran her, and she lost her mother and brothers ahead. Her brothers, held my their mother, made it to the bomb shelter. Two years later, they were still alive. the 5 year old boy, decades later, became one of the directors at Dresdner Bank in the Bundesrepublik Deutschland.

One of us met him years ago, in fact. This is not a fake story.

What choice do you make when you know that whatever you choose you are going to lose?

That German woman had to face a tough choice that would haunt her the rest of her life.

We would not like to be in the shoes of other Germans who have to make very hard decisions these days. And whatever they choose, they will suffer quite much.

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Collateral triangles

 

Every war has, besides its expectable casualties, additional damages that could not be avoided, predicted or foreseen.

In recent wars, the term “collateral damages” has been coined to justify or explain these unexpected damages.

We see a potential collateral damage to a company that has nothing to do, in principle, with the Oracle-SAP case, which is Hewlett-Packard. As much as its current CEO, Leo Apotheker, used to be CEO at SAP, and as much as he was a potential witness to the case, but managed not to show up, this could impact HP’s reputation somehow.

Now, at the same time, we are able to see a potential second collateral effect which might benefit both SAP and HP.

Should SAP shares lose enough value due to the trial’s verdict, it could be a potential good move for HP to do a little M&A with SAP… Still, a careful move to make, as it would be a very special situation for the former SAP CEO to acquire SAP precisely, when SAP just recently came out from the trial like it did.

Nothing against an ex-CEO to purchase as CEO somewhere else his former company. After all, HP PSG’s head, Todd Bradley, used to be CEO at Palm, and Palm is now part of HP, isn’t it? It’s more about the triangle made of SAP Ex-CEO now HP CEO – Trial – Shares losing value…

Interesting theory in our opinion, definitely worth blog posting.

Technorati Tags: hp,leo apotheker,tomorrownow,trial,lawsuit,jury,verdict,sap,mergers and acquisitions,collateral damages

The missing crook

 

President Richard Nixon stepped down from office in 1973 after the arch-famous Watergate scandal. He basically had been responsible for having placed illegal systems to spy the Democrat Party.

Despite his attempts to defend his case with his famous “I’m not a crook” quote, he was over.

The Oracle-SAP trial that has ended so far with the jury’s verdict of a $1.3 billion to be paid by the latter to the former, and has been based on some sort of spying the arch-enemy too. We guess that, as in 1973 the internet was not so developed, no downloading of anything was really possible at that time.

The only conceptual difference we are finding between Watergate and SAP-gate is the missing crook. We have no one taking full accountability for the theft, and standing up to try to defend himself declaring he is not a crook.

The Pontifex Maximus at the oracle, aka Big Mouth Larry, certainly has tried to make Leo Apotheker, former SAP CEO, to take the Nixon role, but the latter swiftly avoided to serve as a witness before the jury.

Now, what might have the perception of Leo Apotheker in the market been? It could very well be a bad one, meaning that his no-show might have created an impression of cowardice or having something to hide. Should this be the case, it could very well impact HP seriously as well.

After the recent announcement by HP of its latest quarterly results, HP shares came up quite sharply, so good the results were compared to expectations. The day after, almost all the gains have been lost again, leaving HP’s share value halfway between Monday’s closure and Tuesday’s opening. Could it eventually have happened because having SAP been fined so much, the market thinks Leo Apotheker had something to do with that?

We do not have, of course, any proof of any involvement at all of Leo Apotheker in the TomorrowNow case. And we do not intendo to suggest he has the slightest guilt. However, we still think it could very well happen that people could think the way we described.

What suggests as well that HP should be cautious and careful about this, and keep an eye open to avoid being “collaterally damaged” by this verdict. HP is not completely unlinked to the case, at least from a market perception perspective.

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Beside America’s Cup

 

The jury has spoken, and they have decided SAP is almost as guilty as the oracle anticipated. The bill? $1.3 billion, close enough to the oracle’s demands, which rose to at least $1.6 billion, to quote Safra Catz, co-President at the oracle.

Precisely Safra Catz is probably one of the happiest persons in the industry, as she has been the key exec from the oracle, even beyond the Pontifex Maximus. Her two examples did make the magic on the jury, comparing the case to stealing a $2,000 watch and selling it for just $20, and the analogy based on Warner Bros copying illegally Disney’s movies. Clear examples, though arguable in our opinion,

We honestly thought the jury would take longer to decide, and its verdict would be closer to SAP’s position than to the oracle’s. We thought Big Mouth’s boasting all over, plus a real understanding of the oracle’s argumentation would have made the jury think that way.

Thinking a bit about the case, we think we missed some very important matters, the first one being that the jury is made of average common people, away from technicalities. Example’s like Catz’ have really been worth telling.

The second one is more related to the oracle’s ability to use the case for setting example of what happens when property, intellectual or physical, is stolen. Americans, by tradition, history and character, are extremely sensitive to private property. And this sort of result is what happens to thieves in America, the jury has said.

The third one is linked to the oracle’s ability to place SAP as a careful thief who was knowing exactly what they were doing, and kept on until they were caught. From the very beginning, the message from the oracle (supported by early declarations from the Pontifex Maximus) was pointing SAP as criminals against property.

The fourth one has been smartly played by the oracle too. They could not get hold of Leo Apotheker, and his absence might have been taken by the jury as cowardice, or his intention to hide something. We always thought he should have served as witness, but the possible damage for not having been there might have been too much.

Certainly exemplary, the case has anyway set a record in this kind of cases… Another trophy to stand beside the America’s Cup for the Pontifex.  

Technorati Tags: leo apotheker,larry ellison,sap,hp,oracle,trial,lawsuit,tomorrownow,copyright infringement,phyllis hamilton,jury,verdict

 

Save your fireworks for the moment

 

After Hewlett-Packard posted its latest quarterly results and outlined next fiscal year expectations, there has been a general perception of HP willing to provide a “Thanksgiving gift” to its employees or issuing pay raises, and similar views.

Though arguably technically correct expressions, we do not really think Hewlett-Packard could consider this a gift or a pay raise.

Firstly, what Hewlett-Packard is going to do with salaries is just setting them back to the levels of early 2009, before Mark Hurd decided to slash them under the financial circumstances of that moment. This does not really seem and increase at all. Conceptually speaking, Hewlett-Packard was requesting support from its employees at that time, and putting salaries now right were they where is just returning the favor.

Secondly, it was only a portion of employees who were impacted by salary reductions in 2009. It’s only them who are going to have their wages repositioned. This is, obviously, not a pay raise.

Thirdly, HP will grant better funding for US employees social plans 401(K). True that HP is an American company… as true is that it has a lot of employees who are not working in the US nor for the US branches of Hewlett-Packard. Is this a general benefit for HP employees? We are afraid this goes only to employees based in the US.

Of course, we recognize a positive tone under after these news. But if we were an average HP employee, we would be cautious. These measures are not something to throw fireworks. In fact, as we said earlier in November, this somehow the least Hewlett-Packard should do for its employees, especially after the difficult times of 2009 are over. At least, according to Hewlett-Packard’s own results.

We still see two benefits for Hewlett-Packard after these measures:

On one hand, as Léo Apotheker was not at all responsible for those pay cuts in 2009, he will benefit from employees appreciation. He could have simply ignored the need to act as he has, demanding more time to think about it, as he has said when being asked for more details on his plans for the future. Even in the case he had done so, nobody would have been able to blame him for the pay cuts.

On the other, there might be some gains in the appreciation employees have for the company they work for. A more positive attitude from them would certainly turn into better performance, one way or another.

Overall, tone is OK… but we would recommend some skepticism for the time being. It probably is a bit too early, to quote Léo Apotheker himself.

 

 

Technorati Tags: hp,leo apotheker,quarterly results,conference call,fiscal q1,financial results,mark hurd,employee satisfaction,pay raises,benefits,press conference

No more hiding, yet hidden

 

Several months ago, Hewlett-Packard announced its partnership with Bletchley Park for its WWII archives digitization.

For those readers who might not be familiar to the name, Bletchley Park is the site where the main activities by the Intelligence Services took place in order to decipher and break German codes.

According to Sir Winston Churchill, British Prime Minister during the war, Bletchley Park was the British Secret Weapon that allowed them to win the war. In fact they succeeded in breaking the German Code used by the famous Enigma machines, and ever since, German communications were transparent to the Allies despite having had the most technologically advanced cipher system. By the way, Germans never learnt before they surrendered their code had been broken, so sure they were about it.

Leó Apotheker is proving certainly some special skills which we find uncommon in a standard CEO. Not only he has smartly avoided any distraction related to the SAP-Oracle trial that is in its final stages, but as well shows some genuine sense of humour.

Furthermore, we think we have detected some additional skill. If we read carefully the press note in the previous link, we notice that just after the humoristic comment about actually being in Palo Alto during the conference call with analysts where HP posted latest financial results, he made a reference to Oracle’s attempt to distract him calling the latter “a competitor”.

Many journalists and online media have taken Oracle’s acquisition of Sun a sort of war declaration to HP, as Oracle had never been before in the hardware business. HP has claimed always Oracle as a partner, even after Mark Hurd’s “defection” in late summer 2010 to Oracle.

But we believe the term “competitor” was not really used just by chance. As the humoristic remark by Apotheker was catching the audience’s attention, he discreetly was sending a warning: Calling Oracle “a competitor” without mentioning directly its name was a way, in our opinion, to accept the war declaration from Oracle. Something like “Hi there, Larry! If you are looking for war, you got it.”

As a matter of fact, there are some facts that might support this thesis:

1. Out from the strategy hints Herr Apotheker offered, it seems clear his intention of boost R&D and software within HP. If this is not targeting Oracle, we guess nothing would. As Oracle got Sun, HP steps into software. If Oracle shows its teeth, HP does the same thing.

2. If HP confirms its dumping of Siebel (part of Oracle) and switches to Salesforce for CRM, this would be a clear war act.

We do not really know how close Herr Apotheker is to HP’s projects with Bletchley Park, but certainly he, on top of other skills, seems to be showing some expertise in coded messages.

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Unnecessary oracles

 

Long time ago, in the times of Ancient Greece, people consulted oracles to foresee the consequences of their acts, to know somehow the future in advance, and based many of their decisions upon the priest’s or priestess’ response to their queries.

It was the case of Croesos, King of Lydia, who asked the oracle at Delphi what would the outcome be should he attack the Persian Empire. The priestess at the oracle cryptically replied that if Croesos attacked the Persians, one mighty empire would be destroyed. Croesos, thinking she meant the Persians, certainly attacked. No wonder he thought that way: In anticipation to his question, he sent lavish presents to the oracle. The problem for Croesos was that the priestess was thinking of Lydia…

At that time, oracles were consulted even when answers were obvious. People believed the priests were in contact with the gods, and, no matter how obvious an answer could be, still they consulted the oracles, and donated huge treasures to get favorable responses.

Today, we would say oracles are not needed when consequences are obvious. Even if the priests still think they are so close to the gods that they are gods themselves.

And we believe Herr Apotheker, the missing pharmacist, probably thinks the same way…

 

 

Technorati Tags: larry ellison,hp,oracle ceo,siebel,crm,salesforce.com,leo apotheker,crm deal,dreamforce,enterprise

Houdini

 

Harry Houdini was an Hungarian-born American magician and escapologist, besides other aspects of his professional life.

He is best remembered precisely for his escapologist tricks . That was his magic: To escape from any sort of super-complicated wrapping with ropes, handcuffs or even chains, and amazing his audience with his demonstrations.

Today Hewlett-Packard has reported sort of magic results, exceeding analysts expectations.

Given the recent “escapologist” experiences demonstrated by Herr Apotheker, as Oracle has unsuccessfully claimed his attendance as a witness to the current trial it is waging against SAP, it looks like we have a new Houdini at Hewlett-Packard, as he delivers magic results when he disappears!

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Criticism and pain

 

When facing his government duties, Sir Winston Churchill said once: “Criticism is as necessary as pain; it reminds us that something is not going well and needs attention.”

More than a mere critical opinion or a different point of view, facts can be a much louder or stronger criticism. As such, it should probably be paid, therefore, more attention.

And for the moment, Sony Ericsson’s decision to not introduce smartphones with Windows Phone 7 is a fact.

There has been a lot of opinions back and forth, for and against Microsoft’s phone operating system… but so far, besides it’s poor performance in sales (as far as we have known), we have not seen a harder one.

If the fourth largest worldwide handset manufacturer says “no”, this is a serious warning to Ballmer’s boys. Especially if they have androids there, as reported in the link above.

Opening new stores may not be enough.

Giving free tickets for pop concerts might be useless.

Playing Incrediboy might not suffice.

Not caring for your developers might backfire.

Leaving it all to a wizard at the end of a yellow brick road may mislead.

Taking everything for granted does not solve problems.

If one treatment does not work, it is useless to repeat it to heal the problem.

and, definitely, we would not put the solving of our pains in the hands of apes.

Too many pain symptoms to avoid facing them, we believe.

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Flaming balloons

 

By the end of the 19th Century, the German started developing balloons for military purposes. We could consider this milestone, together with the use of reconnaisance balloons during the American Civil war as the very early stages of modern air forces.

Despite the progress made since then until the late 30s, when classical planes had consolidates its dominance in the air, and when helicopters were beginning to have their earliest realistic prototypes, it was clear before 1940 that balloons had reached a dead end. The Hindenburg disaster in 1937 was the final chapter of its brief history.

Conceptually speaking, the defenders of the balloon industry used the principle of “best of both worlds” to insist in developing that industry. Static possibilities, later developed factually with helicopters, combined with actual mobility like in the classic planes, combined with its very low cost compared to the other models.

Caught halfway between the two flying models, there was no room for balloons.

In a brave attempt to bridge the gap between today’s two main trends towards easy, affordable computing ultra-mobility (netbooks and tablets), Dell is about to launch their Inspiron Duo device.

In our opinion, we are basically talking of an original design that combined the features of both types of devices, tablets and netbooks, and there is some praise about the possibility of getting the best of both worlds.

However, we see a bigger risk in getting caught halfway between both worlds, or, if you’d prefer, getting the worst of both worlds. Few advantages, all the disadvantages, that is.

Besides the clear disadvantages pointed out in the reference news, we see some more:

First, the flipping screen, as a movable part, can be sensitive to hardware failure. The less the mobile parts the better, for reliability. What takes us to the second item.

Second, though flash storage is a plus compared to standard disks with moving parts in terms of reliability, its increased capacity is not really a significant advantage, for netbooks and tablets are more and more oriented to online content that is stored in the “cloud”, not necessarily in a local disk.

Third, its operating system, as it is today, is not a rival for tablets in particular, powered by androids and iOS much more successfully than whatever Windows might be doing. Just look at market data for units already shipped, or to market predictions.

Fourth, having a keyboard (supposedly demanded by customers) is not really such an advantage. Millions of customers, using same figures as in previous item, are clearly NOT demanding such a keyboard, which adds cost, weight and technical complexity.

Fifth, a significant value for tablets, regardless of its OS, is the AppStore behind them. Microsoft is way behind Apple and Google, isn’t it?

Sixth, long-term financial viability. Even if Dell makes an initial success, following the “Qualdroid” business model does not guarantee financial success to them. The “Wintel” model proves so.

Seventh, as well related to Dell’s financials, they are starting from a very weak position at this moment that might not help at all in sustain the time it might take for this Inspiron thing to take off. Maybe they are diverting their consumer portfolio too much, with Streak, Inspiron, mobile phones…?

In praise of Dell we could say it is always good to try new things and move forward with innovation… but we do not really see a major chance here. Not to kill iPads nor Androids at least, Inspiron Duo might blow up like the Hindenburg did.

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Fred’s car could be colourful too.

 

Imagine Bob (figured name) took Fred’s (figured name) without Fred’s consent and used it to get on time to a business meeting that reported Bob $1 million, money which not have been made by Bob if he had been late to his meeting.

After the meeting, Bob was arrested by the police for having stolen Fred’s car. Bob had not damaged the car, and he opposed no resistance to his arrest. In fact, offered to pay for the gas he actually used. The car was worth $30,000.

Certainly Bob caused Fred some damage, as Fred was not able to use his own car for some time, until the police returned it.

Leaving aside the criminal aspect (the actual theft), would Fred really have any right to claim any of the $30,000, just because the actual usage of the car was a necessary step for Bob in the process of making the $1 million deal?

We would say, not being experts at law, that Bob should pay Fred for the actual gas, the insurance cost for the time Fred could not use his own car, and a certain compensation for any additional cost Fred could have had after his car theft: Transportation, phone calls, Fred’s earnings during hose days in case he needed his car for work, plus a certain additional amount for the hassle.

But probably it would be unfair to have Bob paying the $30,000 just because he used it to make the deal.

Last Friday Safra Catz cared to appear once again to give testimony in SAP-Oracle ongoing trial. And she gave another illustrative masterpiece of analogies which could be better understood by the jurors. 

True that the oracle’s intellectual property has a value. True that it should not have been illegally acquired by TomorrowNow. But the fact it is valuable does not increase or diminish the harm made by SAP to Oracle, which is the fact being tried.

Fair to claim $1.6 billion at least, just because the cost of what SAP used was that much? By the way, it was the oracle who said it was worth $1.6 billion at least…

If SAP made $40 million with the 358 customers that were “safe-passaged” from the oracle, by selling projects at 50% discount on the oracle’s fees, it means that the oracle would have got $80 million at the max if having continued business with those customers.

$80 million, plus $120 million already agreed to be paid for attorney’s costs (no criminal charges dropped as well) seem much more reasonable a sentence to us.

Fred could have said, by the way, his car was worth $60,000, or $90,000, based on sentimental value as well… lots of time washing it in the driveway, lots of happy times spent in the back seat, perhaps… and eventual colourful cool tuning, why not.

Weak argumentation in our opinion to claim that much, Kitty… sorry, “Catz”.

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They might need ear trumpets

 

The recent trend in the consumer side of this former topper in the PC market certainly suggests dropping this sandbagging division.

But their strategy doesn’t follow. They seem to trust their gut-feeling and believe they can put their consumer business in the same level that enterprise business is.

Several hundred million dollars in marketing campaigns, according to them, justified by their claim about listening to customers.

Well, in our opinion, they might consider sparing a few of those dollars to get some ear trumpets to listen better…

Frankly, the suggestion to either give up to others, like HP, that are doing far better in the consumer business, does not really seem absurd. Lenovo or Acer could as well do.

 

 

 

 

 

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They are actually telling

 

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Katie’s concert

 

The other day there was a great concert in Seattle. One of the most popular pop stars of the moment was performing, and all the youngsters in the area were dying to be there.

The place was fully packed, al the tickets had been sold out.

Wandering around, we saw very many teenagers and kids enjoying a lot being there. Casually, they were dancing, singing, and even sharing their experience.

Some of them took their iPhones and Androids to make pictures of the scenery, the public, their friends or even themselves. And we are sure before the song was over, lots of those pics were already posted in Facebook, YouTube and other social networks or blogs.

Before taking the children there, their moms and dads surely used their Nokias and Balckberries to check in Google Maps where the place really was, and verified as well what was traffic like. Kids would not forgive them ever if they had failed to take them to the concert on time.

As well we noticed some of them were texting like crazy: “Y’know, mom still carries one of those old phones with no internet”, one kid was telling his friend…

In a certain moment, we happened to run into Katie. Katie is the daughter of a charming couple who are friends of ours. She loves pop music, which she used to play all day in her old mp3 player, and recently in her brand new iPod she got for her 15th birthday. She had asked for an iPhone, but mom and dad suggested her to wait for her Verizone’s current contract to expire.

“Hey, Katie! What a surprise to see you here”, we said. “It must have been difficult to get tickets, so full the place is”.

“Yeah, it was a surprise for me too. We could not find tickets anywhere, but the other day mom came home with several of them. I think she told me she got them in a PC shop or something that had opened recently somewhere nearby, and they were being given away for free. But not really sure, in fact”.

“For free?”, we asked.

“Don’t really remember, but when I get back home, I can check for you if you want. We can search the internet in our Mac.”

 

 

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Jingle in the Jungle

 

Rudyard Kipling, in his famous and well known Jungle Book, introduced us to King Louie, King of the Apes, who wanted to get the fire from man in order to dominate and rule the jungle.

Walt Disney’s version pictured the scene adorably in a party-like atmosphere were dozens of little monkeys sang, danced and provided the necessary support for King Louie to persuade little Mowgli to give fire away to him. Lovely song indeed, and well-known enough to have been used as commercial jingle for different spots.

I want to be like you, he said…

In a party-like environment too, Big Ape, King of Transpiration, as well wants to be like someone indeed, and tried to tease as well the audience.

I want to be like you, he said as well

A poor imitation. Indeed… Compassion prevents us to say anything else, but judge for yourself after you watch the following video, recorded more than 2 years ago, and NOT by a professional cameraman.

sounds familiar?

Apple did not need to give free tickets for youngsters pop idol’s concerts… nor hiring any histrionic music band…

We know that apes are capable of imitating human behaviour… but this is the first time we see a supposedly human being imitating an ape…

 

 

 

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So much by so many to so few

 

After the French defeat in the West in 1940, only England opposed the German Third Reich in its quest to dominate Europe.

The next logical step for the Germans was, obviously, to defeat Great Britain. In order to do that, Germany needed to effectively invade the British Islands, a task that required either domination of the seas by the Germans (rather impossible a mission) or an overwhelming superiority in the air in order to protect landing forces.

On paper, Germany’s might was many times stronger than the British, particularly on ground  and air forces. Therefore, decisions were made, and Germany launched a series of massive air attacks against Britain, which were later to be known as The Battle of England.

Air combat was surrounded by a lot of propaganda from the German side, a lot of boasting, if you will, particularly led by the boss of the German Air Force, die Luftwaffe, Reichsmarschall Hermann Göring.

Numerically inferior, lacking pilots and limited in resources, the Royal Air Force resisted for months, using intelligence, technological advantages like radar and the geographical benefit of battling over British territory.

By the end of 1940, a period described by Winston Churchill, His Majesty’s Prime Minister, as “Britain’s darkest hour”, the German High Command gave up any plans for invading Great Britain.

The full merit of that first and decisive British victory was fully due to the very limited number of pilots who served at the Royal Air Force, RAF, and in one of his most memorable quotes, Winston Churchill said that “never in History was so much owed by so many –the British- to so few” –the pilots.

Our opinion, and not more than just that, an opinion, is that after all the propaganda-like boasting and the even violent attacks by the Pontifex Maximus at the oracle, with all his might and power, and despite the $120 million attorney’s fees to be paid by SAP, whatever the final result might be, the sentence will be closer to SAP’s position than to the oracle’s.

In this case, the savings for SAP compared to the potential total cost will be massive, so it could be considered an actual victory for the Germans. And in this case too, “never in the recent years so much was owed by so many –SAP employees and shareholders- to so few” –SAPs lawyers and particularly Top Execs, so few dared to appear.

Trying to be fair, however, we could have recommended the Pontifex to quote Winston Churchill too when he served his testimony, instead of boasting like a merchant sailor: “never in the recent years so much was owed by so many –SAP employees and shareholders- because of so few” –the actual “safe-passaged” customers.

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